As part of our ongoing Coronavirus coverage, we’re pleased to welcome Doug Stephens, Founder and President of Retail Prophet and author of “Reengineering Retail: The Future of Selling in a Post-Digital World“. In this segment, Doug and Jim discuss how the industry’s reaction to COVID-19 could help implement permanent, positive change in the future.
Stay tuned for more COVID-19 coverage right here on the CBT Automotive Network.
