As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome Joey Coleman, customer experience speaker, author, and founder of Design Symphony, a customer experience branding firm. In this segment, Jim and Joey discuss what a customer experience strategy should look like during COVID-19.
Did you enjoy this interview? Please share your thoughts, comments or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.
Stay tuned for more COVID-19 coverage right here on the CBT Automotive Network.
