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Weekly roundup: New vehicle prices drop for 10th month, UAW files charges against Trump and Musk, European automakers diverge on EVs and hybrids

Earlier this week: New vehicle prices dropped for the 10th consecutive month in July as buyers gained leverage amid high loan rates. UAW files NLRB charges against Trump and Musk for alleged worker intimidation. Europe’s automakers take diverging paths on EVs and hybrids. Auto credit availability declines for the fourth consecutive month as lenders tighten credit. Texan Attorney General sues GM for allegedly selling drier data without consent. Trump rallies supporters from Muask, as Tesla CEO defends EVs. Toyota shifts focus to a hybrid-only lineup, challenging the industry’s EV-only future.

Here’s a closer look at these top stories and more headlines to stay on top of this week’s automotive industry news.

New vehicle prices in the U.S. continued their downward trend in July, marking the 10th consecutive month of year-over-year declines.1. New vehicle prices dropped for 10th straight month in July as buyers gain leverage amid high loan rates
New vehicle prices in the U.S. continued their downward trend in July, marking the 10th consecutive month of year-over-year declines. According to Kelley Blue Book, the average transaction price (ATP) for a new vehicle in July was $48,401, slightly down from June and $106 lower than the previous year. The shift is largely attributed to increased inventory levels and higher incentives, which have tilted the market in favor of buyers. Read More

On August 13, the UAW filed charges with the NLRB against former President Donald Trump and Elon Musk, accusing them of intimidating workers2. UAW files NLRB charges against Trump and Musk for alleged worker intimidation
On August 13, the United Auto Workers (UAW) filed charges with the National Labor Relations Board (NLRB) against former President Donald Trump and Tesla CEO Elon Musk, accusing them of threatening and intimidating workers. Read More

European automakers are adopting varying strategies to navigate the evolving automotive landscape, particularly in the U.S. market.3. Europe’s automakers take diverging paths on EVs and hybrids as U.S. market challenges persist
European automakers are adopting varying strategies to navigate the evolving automotive landscape, particularly in the U.S. market, where consumer preferences and regulatory pressures continue to influence decisions. Read More

According to the Dealertrack Credit Availability Index, auto credit availability in the U.S. fell for the fourth consecutive month in July.4. Auto credit availability declines for fourth straight month as lenders tighten conditions
According to the Dealertrack Credit Availability Index, auto credit availability in the U.S. fell for the fourth consecutive month in July 2024, with all types of lenders tightening credit access. The All-Loans Index dropped to 92.9, marking a 1.0% decrease from June’s revised figure and a 1.5% decline compared to July 2023. Read More

Texas Attorney General has filed a lawsuit against GM, accusing the automaker of illegally selling drivers’ data to insurance companies5. Texas AG sues GM for allegedly selling driver data without consent
Texas Attorney General Ken Paxton has filed a lawsuit against General Motors, accusing the automaker of illegally collecting and selling drivers’ data to insurance companies without their consent or knowledge. This marks the first lawsuit against a car manufacturer following an investigation launched by the attorney general’s office in June into several automakers for similar practices. Read More

Donald Trump used a conversation with Elon Musk on Monday night to rally the Tesla CEO's followers to support his presidential campaign.6. Trump rallies supporters from Musk’s followers as Tesla CEO defends EVs
Donald Trump used a conversation with Elon Musk on Monday night via the social media platform X (formerly Twitter) to rally the Tesla CEO’s followers to support his presidential campaign. However, Musk took the opportunity to deliver a more nuanced message to Trump’s supporters: stop demonizing electric vehicles (EVs). Read More

Traditionally slow to embrace EVs, Toyota is now taking steps to transition most of its Toyota and Lexus models to hybrid-only versions7. Toyota shifts focus to hybrid-only lineup, challenging industry’s EV-only future
Traditionally slow to embrace electric vehicles (EVs), Toyota is now taking bold steps to transition most, if not all, of its Toyota and Lexus models to hybrid-only versions. This move aligns with the automaker’s broader strategy to diversify its vehicle offerings rather than fully committing to an all-electric future. Read More

In today's fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list.8. Auto dealers urged to prioritize cybersecurity and compliance after CDK Global attack – Shannon Robertson | AFIP
In today’s fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list. However, in light of the recent cyber attack at CDK Global, it’s crucial for dealers and their teams to stay aware of the compliance component as well. On the latest episode of Inside Automotive, we’re joined by Shannon Robertson, Executive Director of (AFIP) the Association of Finance and Insurance Professionals, to discuss the importance of robust compliance measures and cybersecurity training within the dealership. Watch the full segment here. 

Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland joins us.9. Rebecca Lindland breaks down 2024’s automotive market trends: high prices, EV demand, and consumer challenges
Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland, Senior Director of Industry Data and Insights at Cars Commerce, joins us on the latest episode of CBT Now to discuss the findings.
Watch the full segment here. 

As the automotive industry grapples with shifting customer expectations, Hyken delves into the nuances of customer satisfaction.10. Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT Now. As the automotive industry grapples with shifting customer expectations, Hyken delves into the nuances of customer satisfaction, highlighting why even seemingly satisfied customers may never return and how a robust employee experience can make all the difference. Watch the full segment here. 

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