Audio

While there’s been a lot of focus on how the COVID-19 pandemic has impacted automotive retail sales and inventory management strategies, it has also...

At the start of the COVID-19 pandemic, New York City quickly became the epicenter of the virus, and the city promptly shut down for...

Consistent training for your sales staff is crucial to winning every customer that comes into the showroom. However, dealers often say that they don’t...

When Volvo launched its “Care by Volvo” subscription plan, Californian dealers were concerned about the automaker bypassing franchisees to sell directly to consumers. Brian...

Like many other businesses, COVID-19 disrupted Manheim operations in a huge way. Moving to an all-simulcast, digital, environment presented many logistical challenges for customers...

Welcome to another episode of Dealer Forward. Today’s panel discussion covers the Cox Automotive Marketing, Fixed Ops, and Sales Dealer Playbooks, and examines real...

Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Artificial intelligence has a large role to play in supporting the future of the automotive industry. Daniel Davenport, Sr. Director of North American automotive...

As the Greater New York Automobile Dealers Association’s new director of dealer compliance, Thomas Higgins steps into a unique role dedicated to the safety...

On today’s featured CBT News interview we’re very pleased to welcome Steve Jordan, President and CEO of The National Independent Automobile Dealers Association (NIADA)...