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11 key processes every service advisor should be trained to do
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail unit...
How to optimize your SRPs and VDPs to increase website engagement
On the latest episode of Auto Marketing Now, host Brian Pasch tackles a technical conversation on how to optimize your Search Results Page (SRPs) and...
Bloomberg’s Kevin Tynan on the future of electrification in the auto...
Hyundai Motor Group recently announced their efforts to “achieve a fuel cell vehicle price point comparable to a battery-electric vehicle by 2030.” Is this a cause...
Cox Automotive’s Brian Finkelmeyer on new vehicle inventory and what dealers...
As demand continues to climb alongside inventory concerns, could you be doing more to get ahead of it all? On today’s show, we’re pleased...
Autotrader’s Kevin LeSage explains how dealers can regain momentum after the...
Labor Day weekend is a time where buyers typically search for new vehicles based on incentives. But with the industry’s inventory shortages, how are...
Any salesperson can climb the ranks of a car dealership—Here’s how...
On the latest episode of Straight to the Point, host Frank J. Lopes sits down with the General Manager of CMA’s Colonial Chevrolet in Richmond, Virginia, Shawn...
WSJ best-selling author Alex Goldfayn explains the power and profitability of...
Are you still using the phone to generate sales in today’s digital retail environment? If not, this is something that you should get back...
Shep Hyken on improving the customer experience to generate repeat business
Customer experience expert, New York Times best-selling author, and international keynote speaker Shep Hyken, has released new research into the state of customer service and experience...
8 unique ways to provide a better customer experience than your...
On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses eight ways car dealers can out-experience their competition. Dealers that...
David Kain shares key takeaways to help drive dealers in the...
On today’s show, we are pleased to welcome David Kain, President and Owner of Kain Automotive, industry expert, and host of Kain and Co. right here on...
