When people say “I’m just looking,” Paul suggests using empathy to level with and relate to the customer, leading to more potential sales opportunities.
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When it comes to training, Leadership Expert and President of LearnToLead, Dave Anderson, believes “The more you sweat, the less you bleed in battle.”
Anderson joins us on the latest episode...
Most dealership training focuses primarily on the numbers and stops there. The real challenge lies with the individual. To bridge this gap, The Alpha Group employs a different training approach,...
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies.
On the latest episode of CBT Now, Matt Gjertsen, the...
Pressure, burnout, and negativity can spread through a dealership faster than ever. Joining us on today’s CBT Now episode to discuss how mindset, attitude, and energy can directly impact leadership...