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transparency

Building Transparency with the Customer

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On this week's Kain & Co., David goes over some phrases to use in your sales pitch that improve your transparency and allow the...
service drive

Words that Sell Service

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Having the right words to say to an 83-year-old man in your service drive that needs to have his alternator replaced might not be...

What’s behind this month’s strong US auto sales? | Words that Sell...

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On today's CBT Newscast for Wednesday, October 11th, 2017: Sally Whitesell: Words that Sell Service Having the right words to say to an 83-year-old man in your...