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Gifting Prepaid Maintenance Marketing Promotions

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Bottom Line Benefits Drives Retention and Healthier Service Volumes By: Ryan Williams We all know that having skin in a game keeps our attention. Freebies, though...

Why Are You Still Charging Diagnostic Fees?

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Staying Competitive in the Service Drive By: David Lewis With the growing number of secondary repair shops competing for dealership customers these days it is hard...
unique

CBT News – October 31st, 2016

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https://www.cbtnews.com/cbt-news-october-31st-2016/

CBT News September 27, 2016

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CBT News September 27, 2016 Interview with Senior Automotive Strategist at Google How to grow today’s digital age Driving the connection in your F&I...
connecting with your customers

Connecting With Your Customers

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Don't skip this in your Service Drive By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do...

CBT News – May 2, 2016

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CBT News - May 2, 2016 On today's show: Steve White of Clarivoy on Google analytics. Grant Cardone tips...
Fixed-Ops Profitable

Make Fixed-Ops Profitable

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Stop Waiting, Help is not coming! By Jeff Cowan Is your fixed-ops profitable?  They should be. Think about it.  If people are not buying new cars then...
facebook ads

Facebook Ads Target Service Customers

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Unlocking Digital Gold Mine in the Service Department By Glenn Pasch Think of the Gold Rush of the early 1900’s. People crossed the country because they heard...

Jeff Cowan discusses the mentality needed to hire and retain a...

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Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals...