Tag: Weekly Tune-up
Building rapport: the art of systematic and proactive communication for dealership...
In the WHIRLWIND environment of an automotive dealership service center, service advisors play a pivotal role in fostering positive relationships with customers. OR DO...
Beyond the manual: why additional preventative maintenance is key for longevity...
If you google the average age of a car on the road in America today you will find it's an astounding 12.5 years and...
2024 – Innovate or Stagnate
Let’s just say it out loud, yes, there are headwinds and challenges ahead for dealerships. Yes, the challenges are in both sales and service....
From overwhelmed to aligned action: Empowering service advisors for success
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a...
How to adapt your dealership to navigate the service-to-sales evolution
The service department has always proven to be a major driver of profitability for dealers of every size.
Even so, current market dynamics are increasingly...
The Urban League and NADA are working together to train mechanics
The severe lack of auto technicians in the U.S. has prompted a number of initiatives to hire trained mechanics at auto dealerships.
The National Automobile...
Why multipoint inspections are critical for auto dealership service departments
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Today, Reed continues discussing three of the most ignored, misunderstood,...
How service managers can drive profits and keep customer service intact...
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. We're joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and...
Why booking the first service visit is key for customer retention
With new vehicle inventory still hard to obtain and used car prices significantly higher than just a year ago, it’s to be expected that...
UVeye tech now available to dealers with CDK Global’s Fortellis platform
Around 15,000 dealerships across the United States now have access to UVeye’s new technology that helps expedite repair orders with the use of cameras and scanners....
