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Investing in your Technicians with Training

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An Investment in Your Technicians is an Investment in Your Business If you took the advice in my previous article about hiring young, new talent,...
NIADA

Chuck Bonanno: “Digital presence the only way to attract customers to...

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Joe talks to Chuck Bonanno, Executive Director of 20 Groups with NIADA, about digital marketing, training, and other hot topics and trends in the...
training

Training your Managers

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On this week's edition of On the Mark, Mark Tewart sits down with Mark Ford, General Manager at James Hodge Ford Lincoln in Muskeegee,...
newscast

How to solve the service tech shortage | Solving the Transaction...

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On today's CBT Newscast for Wednesday, August 9th, 2017: How to solve the service tech shortage We often hear the phrase, "dealers need to prepare for...
culture

Why Dealership Culture Matters

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Joe sits down with JC Baker, founder and CEO of JC Baker & Associates, to discuss starting his own business, training, and the importance...
training

Why Management Training is Important

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Joe talks to Dave Anderson, author and President of LearnToLead, about why training your managers is essential and how often they should be trained.
newscast

Why Management Training is Important | Do These 3 Things When...

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On today's CBT Newscast for Thursday, July 27th, 2017: Why Management Training is Important Joe talks to Dave Anderson, author and President of LearnToLead, about why...
training

Should you invest in training?

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Do you treat training like a cost or an investment?  Glenn Pasch explains why treating it like an investment impacts your bottom line in...
Employee Training

How training new hires impacts your bottom line

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We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car...
Custom Brand Experience

How training new hires impacts your bottom line | Crafting a...

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On today's CBT Newscast for Tuesday, July 18th, 2017: How training new hires impacts your bottom line Joe sat down with Sally Whitesell, Founder/CEO of SW...