Tag: training
Five Low-Cost Resources for Dealers and Their Employees to Stay “Skilled-Up”
Training and professional development are essential to staying up-to-date on industry trends. From new automobile technologies to consumer buying habits, the automotive industry is...
How to Perfect Your Training Techniques
The old saying that “practice makes perfect” is often attributed to America’s second President, John Adams. Whether or not he was the first to...
Meet David Lewis: Creating Change, Fun and Sales
Spend an hour at a David Lewis training session and you ask the same question as all the other attendees: Where have you been?
Yes,...
The Reality of Life as a Technician
At first, it might appear to be a straightforward blue-collar job. An automotive technician is able to go to work, put in their hours,...
Techs: Job Satisfaction Equals Increased Service Revenues
It is no secret that recruiting and training service technicians is expensive. Tech turnover can cost a dealership money in many ways, including recruiting...
Using targeted training to maximize potential
Do you use a broad brush when it comes to training your team? Glenn suggests looking at each member to target their work metrics...
Why Salespeople Resist Change and What to Do About It
When a dealership decides to change technologies, the transition can be hard on everyone. Those changes seem to be especially difficult, though, for dealership...
Leadership is More than Good Results
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is...
Cross-training can maximize dealership profits
Today, Becky Chernek sits down with Ed Adams, Director of Finance for McGeorge Toyota to discuss the benefits of cross-training your staff and how...
Is management training tied to more sales/better profits?
Joe Gumm sits down with Brad Lea, Founder and CEO of Lightspeed VT, to talk about training your staff efficiently, recruitment, and employee retention,...
