Tag: training
Why Unconscious Bias Training is Important for Your Bottom Line and...
As humans, we all have perceptions and prejudices that can transition into biases if we aren’t careful. If left unchecked, these biases can develop...
Five Tips for Handling Internal Staff Transitions Within Your Dealership
In an ideal world, today's entry-level employees would always become tomorrow's senior leaders at your dealership. Ultimately, many factors impact whether an employee makes...
Where Does F&I Fit into Your Dealership’s Digital Retailing Strategy? –...
Looking to add more money to your bottom line by way of your finance department and dealership? CBT News sits down with Adam Marburger,...
“Auto Dealer Live”: How David Villa’s Savvy Podcast Promotes Positive Industry...
On today’s show, we’re pleased to welcome back David Villa, host of the “Auto Dealer Live” podcast and CEO if iPD. With over 20...
Employee Feedback: Four Metrics You Should Keep Track of to Promote...
"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied,...
Tesla’s “Start” Program Begins Training the Next Generation of Service Techs
It’s not just how we think of driving that Tesla aims to change, but how we think of mechanics and education as well.
As the...
Implementing New Practices Learned in Training
When you send your F&I Manager to school, you hope that they come back with some knew information that could help the dealership. Becky...
NADA 2019: Joe Verde Group, Sean Gardner
While in San Francisco at the 2019 NADA Show we caught up with Sean Gardner, trainer, and instructor for the Joe Verde Group to find...
7 Levels of Sales Persuasion
On Today’s edition of On the Mark, your host Mark Tewart reviews his seven levels of persuasion and how they influence your customer. Mark explains...
Veteran’s Day Has a Special Meaning For Trainer Joe Verde
While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up...
