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On this week’s episode of On the Mark

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On the Mark with Mark Tewart On this week's episode of On The Mark, Mark Tewart talks about hiring, training and retaining millennial sales staff.

How Football Training Camp Brings Sales

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Editor's Note By Mary Welch Roger Scholfield’s father had a plaque in his used car dealership office in Augusta, Kanas. It read “Service Means Sales.” Vic Scholfield’s,...
fine tune employees

Fine Tuning Your Employees

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How to make the "Hard Talk", easy By Chuck Sujansky You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance review”...

Autonomous Cars or Electric, or both?

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Autonomous Cars or Electric, or both? GM CEO Mary Barra sat down for an interview at the 2016 Wired Business Conference she talked about Autonomous...

How Partnerships with dealerships bring added benefits

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How Partnerships with dealerships bring added benifits By: Russ Chandler Most, if not all dealerships have different providers that they work with to ensure things run smoothly....

Dealership Defensive Game Plan

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Dealership Defensive Game Plan Make compliance your friend By: Jim Radgona In many dealerships, the thought of putting together a compliance program is similar to contemplating a...
Tom Stuker

CBT News – July 4, 2016

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CBT News - July 4, 2016 On this today's show - Tom Stuker Happy Independence day! Obviously, everyone is celebrating today. Our offices are closed as...
negotiating

Is Your Negotiating Process Hurting You?

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Thinking Like a Customer Might Seal the Deal By: Mark Tewart It’s a fact that the majority of customers still want to negotiate. Depending on the...
selling patterns

Falling into Selling Patterns Won’t Deliver Sales

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CHALLENGE YOURSELF By Cory Mosley I doubt Janet Jackson was thinking about the car business when she wrote, “What Have You Done for Me Lately.” But...
phone habits

Fix the Phone Leak or Fade Away

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Don’t let Bad Phone Habits Disconnect Your Customers By Mike Haeg More mobile shopping, more targeted marketing, more car shoppers than ever before.  This means more calls...