Tag: Tip of the Day
Up Your Game in Your Appearance
Maybe you don’t have to wear a suit to work. But does your collared pullover have to be wrinkled when you greet people at...
The “Give-Get” Principle
You're a giving salesperson. In fact, you give the customer a lot. Jonathan suggests using your giving spirit to start initiating a concept called...
Overcoming Buyer Objections in the Car Sales Process
How many times do you hear “I’m just looking.” Instead of coming back with something witty or semi-snarky like “That’s why we put em...
Having a Follow-Up Plan
The problem with follow-up is that it’s not being done correctly. Does your follow-up plan include calling previous customers every single week and thanking...
Don’t Make Your Customers Feel Uncomfortable
Like it when customers get in your face? Of course not. Then why do some salespeople crowd customers during the greeting? It happens, but...
The Importance of Wearing a Name Tag
When you meet your customers, they aren't really listening to you. Instead, they're figuring out whether or not you're trustworthy. On today's Tip of...
How to Handle the “Best Price” Inquiry From Customers
In today's Tip of the Day, Mark Tewart gives you tips on how to handle the best price inquiry from customers.
VIDEO TRANSCRIPTION:
Today I want...
Voicemail: Say It Twice
When leaving a voicemail, David Kain suggests saying your name, phone number, and the name of your dealership two times to make it easier...
How To Sell More Alignments In Your Service Department
Have your Service Advisors been trained on tire wear? Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip...
Explaining Vehicle Maintenance to Females
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average...
