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add staff

When you should add staff

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On today’s Tip of the Day, Glenn addresses a common problem he often addresses with dealer clients. Adding staff to your dealership record isn’t...
2-way engagement

Improve email to increase 2-way engagement

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Why don’t your email templates ask questions?  Brian says it increases the opportunity for two-way engagement. Find out more on today’s Tip of the...
facebook

Up your game on Facebook!

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"If you're not on Facebook, get on Facebook". On today's Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales...
voicemail

The Power of Voicemail

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Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from...

Is your sales process customer-centric or dealer-centric?

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Is your sales process customer-centric or dealer-centric?  Have you built a process that is designed to engage your dealership the way customers want to?...
online advertising

Tracking phone traffic from your online advertising

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  How well are you tracking your phone traffic from your online advertising?  Brian can help you improve.
David Lewis

David Lewis: Use these seven words when closing a deal

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  "You have to ask your customer to buy your car." David Lewis tells you how to accomplish this in 7 words on Today's Tip...
customer retention

Increase customer retention with this simple step

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  On today’s Tip of the Day, Brian Pasch tells you how to increase customer retention rate and CSI by implementing this simple step at...
experience

Understanding the customers shopping experience

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  On today’s Tip of the Day, Jonathan Dawson shares some questions you can ask to uncover your customers' experience to be sure their next...