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smartphone

Using a Smartphone in your Sales Process

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Have a potential customer driving through your lot claiming they’re “just looking?”  David suggest taking out your smartphone and doing this.
female customers

Retaining Female Customers

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Have you stopped to think about the retention you would get from female customers if you just took a little more time to explain...
digital marketing

Fear of Changes in Digital Marketing

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You’re spending a lot of money on digital marketing.  You’re fearful that it’s not working. Glenn shows you how to eliminate that fear.
money

Get your Money Right!

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You have a great product and work for a great dealership, but Grant says above product knowledge, above sales knowledge, and even above the...
like

How to get people to like you

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What is more important than creating trust and rapport with your customers? Getting them to like you! On today’s Tip of the Day, David...
communication

2-Way Communication with Shoppers

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Auto responses from customers are important.  Brian explains why the impact increases two-way communications with in-market shoppers.
sales slumps

David Kain Explains How to Get Out of a Sales Slump

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Unfortunately, we all have them.  They can come in the morning, noon, or at night and last anywhere from an hour to two months....
appearance

Making a Good First Impression

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When you represent a dealership, make sure you do everything you can to not offend people, especially during the first impression.  David gives you...
F&I

Working smarter in the F&I office

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When dealing with customers in the F&I office, Becky explains how to work smarter, not harder with visuals.   
entertaining

Make Your Emails Entertaining

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Do you ever run out of things to communicate with your customers...those who aren’t responding?  David says be more entertaining.