Tag: Tip of the Day

Follow up is good, obviously.  Today though, that’s not enough.  David explains why good follow up is needed in today’s environment.

Can you entertain your customers just enough to where they enjoy the car buying process and end up purchasing from your dealership?  Jonathan Dawson...

 Your dealership hesitates to send text messages for several reasons.  Would you like to have 50% of your customers to communicate with your dealership...

We know time is money, but how much time are you spending on setting appointments?  Grant explains how the two go hand in hand.

Nobody minds paying a premium in return for a more simplified process. Jonathan Dawson explains how making things easier for the customer can boost...

Dispatching is one of the most critical processes in our dealership service departments today.  Since throughput is the key to profitability, dispatching is not...

When people buy products $10,000 and up, 80% of all transactions occur on the fifth request to buy. Paul explains why salespeople in auto...

Being efficient in the car buying process is important to customers.  Jonathan shows you some examples of how to increase efficiency, therefore improving the...

More than 80% of dissatisfied service customers state that they would’ve come back to the dealership for service if someone would’ve paid attention to...

  On today’s Tip of the Day, Jonathan Dawson continues his Tipping the Scales series with Expertise, the idea that a person can develop trust...