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Thought Leaders

Automotive CX Summit Promises High-Value Experience for All Attendees

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Jon Munzel, the founder and President of the Thought Leadership Summits, joins us on our CBT Automotive Network and is excited to share with...
newscast

“We’re Seeing a Turn In Customer Retention and Service Departments Are...

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On today’s CBT Newscast for Tuesday, May 8th, 2018: Automotive CX Summit Promises High-Value Experience for All Attendees Jon Munzel, the founder and President of the...
Steve Hall

Why Valuing Every Stakeholder Impacts Your Dealership – Steve Hall, Automotive...

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Stakeholders in a company aren't just those who invest in the stock of the brand you sell, but it's also those who invest in...
Frank Farrera

Making the Most of Your Service Drive – Interview with Frank...

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  CBT's Jim Fitzpatrick sits down with Frank Ferrara, Former Executive VP of Customer Satisfaction at Hyundai Motor America, to discuss Frank's upcoming talk at...
Heather MacPherson

2 Digital Platforms that are Transforming the Dealership Workplace – Interview...

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  CBT's Jim Fitzpatrick sat down with Heather MacPherson, President of The Minery, to discuss how her company is transforming the dealership workplace with their...
networking

Thought Leadership Summit brings out the experts

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Your dealership attends training events such as conferences, forums, and seminars to improve the customer buying experience. According to Jon Munzel, Founder and President...
newscast

Daily Newscast: Carvana CEO on company’s growth rate | Thought Leadership...

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On today's CBT Newscast for Wednesday May 3, 2017: Thought Leadership Summit brings out the experts Your dealership attends training events such as conferences, forums, and...