Tag: The Cult of the Customer
3 Full-Proof Customer Experience Strategies to Use During Tough Economic Times...
We’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author. In this segment, Jim and Shep...
What Dealers Can Do Right Now to Support and Retain Their...
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times best-selling...
CBT Automotive Newscast for February 6, 2020
Today on CBTNews.com - Thursday, February 6th, 2020:
Shep Hyken Identifies the Customer Phases Needed to Strengthen Dealership Loyalty in His New Book, "The Cult...
