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Nikola

SEC probing Nikola, shares fall again

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Phoenix-based Nikola Corp. is the latest company to be in the SEC’s hot seat after short-seller Hindenburg Research accused it of being engaged in...
alliance

Collaborations and alliances in the auto industry a new normal

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Last week, Honda Motor Co. announced that it had signed off on a nonbinding memorandum of understanding in relation to creating a strategic alliance...
automated

Automated inspection processes can boost trust, service sales, and CX

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Consumers across all industries prefer to interact with a human rather than participate in an automated process, according to a GCS press release.  As...
Zoom

How Jody DeVere is Zooming Her Way Through 2020

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I adjust my new selfie light-ring (a Best Seller on Amazon), check to make sure my high-quality podcast mic volume is good, change my...
new car tech

Use New Car Tech to Sell Vehicles and Sell the Savings

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A Chinese battery developer recently announced an EV battery designed to last a million miles. Integration of vehicle-to-everything (V2X) networks and in-vehicle technology is...
updates

Over-the-Air Updates are Coming – How It Will Affect Auto Retail

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Over-the-Air (OTA)updates are set to become one of the most significant developments for the automotive industry in the next generation of cars. Mercedes-Benz and...
autonomous

Will Autonomous Technology Really Make the Roads Safer?

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A new report from the Insurance Institute for Highway Safety (IIHS) brings into question whether autonomous cars will make as much of a difference...
technology

Successfully Implementing Technology in the Service Department

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During This challenging time in our industry I have noticed something strangely wonderful happening in the midst of this implosion. Of course, this is...
automation

Will Automation Affect the Auto Retail Workforce?

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Automation is at work in the automotive industry. Processes in manufacturing are now driven in large part by AI-powered machines that can operate round...
service

How Service Kiosks Affect Fixed Ops

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Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly...