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better vehicles

Are consumers waiting to buy better vehicles?

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Warnings aren't necessarily a bad thing, especially if the warnings are about certain aspects of the auto industry such as the changing landscape of...
newscast

Succeeding in a Flat Market | Are consumers waiting to buy...

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On today's CBT Newscast for Wednesday, June 14, 2017: Succeeding in a Flat Market When the market grew, dealerships grew. In fact, the past eight to...
technology

How Technology is Changing the Auto Industry

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CBT's Joe Gumm sits down with Michael Buhr, CEO of Filld, to discuss how technology is changing the automotive industry.
newscast

How Technology is Changing the Auto Industry | Compensation Tactics To...

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On today's CBT Newscast for Thursday, June 8th, 2017: How Technology is Changing the Auto Industry CBT's Joe Gumm sits down with Michael Buhr, CEO of...
hiring

Hiring Outside the Auto Industry

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Hiring outside of the auto industry is something a lot of dealerships have done in the past. As the industry moves into a more...
Frank Farrera

Making the Most of Your Service Drive – Interview with Frank...

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  CBT's Jim Fitzpatrick sits down with Frank Ferrara, Former Executive VP of Customer Satisfaction at Hyundai Motor America, to discuss Frank's upcoming talk at...
automated tech

Consumer Trust in Automated Tech Decreasing: WardsAuto

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As we edge closer to a day when vehicles will be able to drive themselves, J.D. Power finds consumer trust in the technology that...
sales people

#1 thing your sales people are not doing

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  Joe Girard, the greatest salesperson in the history of auto sales sold more than 13,000 vehicles in 15 years. It was without email, texting...

Transparent digital retail is a win for dealerships and customers

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  Consumer apprehension toward car dealerships likely goes way back to the first sale at a dealer. It’s no surprise that people joke that they...
IntellaCar

Intellacar Co-founders discuss the digital age (Part 2 of 2)

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  On this episode of Kain & Co., the second part of David Kain’s interview with co-founders Bruce Polkes and Jim Hughes of Intellacar on...