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F&I

F&I At Their Fingertips: Millennials Prefer the Auto lending Process Online

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The Tide is Changing For Millennial Car Buyers 80 million Millennials have entered adulthood and have replaced Baby Boomers as the largest generation alive. Approximately 10,000...
human intelligence

Human Intelligence is More Valuable than Artificial Intelligence

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If you are like a lot of dealers today, you are considering using some form of Artificial Intelligence (AI) in your dealership.  In fact,...
blockchain

Bored with Blockchain? Take a Closer Look

Right about now, blockchain technology might seem like the Wizard in Oz: lots of flash, difficult to understand, and slightly overrated – to put...
Commerce Exchange

Automotive Commerce Exchange Network Where New Solutions Are Developed – FORTELLIS

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In a recent interview with Leigh Ann Conver of Fortellis from the CBT Automotive Network booth at Digital Dealer 24, we learn more on how...
hackers

How to Avoid Hackers and Fraud in your Dealership

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In the information age, we must be constantly vigilant against faceless hackers who can cause untold damage without ever being seen. The damage they...
Profitable Growth

How Your Service Department Can Build Profitable Growth Amid Margin Compression...

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Dealers are seeing margin compression for both new and used vehicles. Dealers are also seeing new car sales volume on the slow downslide. So...
customer experience

Enhancing the Customer Experience at Your Dealership

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Though facials and pedicures aren’t what naturally come to mind when people think of car dealerships, that’s what you get when you visit the...
F&I

3 Simple Ways to Leverage F&I Online

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It’s safe to say that nearly all dealerships have an online presence (or they should!). They have inventory listed, online chat for the salespeople to...
electric vehicles

Five Ways Dealers Can Become EV Leaders Before 2025

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In part two of our three part series on Electric Vehicles, we take a look on how your dealership can become a EV Leader...
J.D. Power

CEO of J.D. Power, Dave Habiger: His vision for the future...

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CBT's Joe Gumm sits down with Dave Habiger, newly-appointed President and CEO of J.D. Power, to discuss his vision for the future of J.D....