Tag: Straight Talk
How to Help a Defensive Customer
On this week's episode of Straight Talk, David Lewis talks about how to help the defensive customer you serve and reduce their fear so...
Getting the Customer to Lower Their Defenses
On this week's episode of Straight Talk, David Lewis talks about how to deal with obstacles put in place by the customer and getting...
Utilizing Modern Technology in Auto Retail
On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...
Following the Rules of Your Trade
On this week's episode of Straight Talk, David Lewis talks about following the rules of your trade in order to rise to the top...
Why Change is Necessary If You Want to Improve
On this week's episode of Straight Talk, David Lewis of David Lewis and Associates talks about the necessity of change and how hard it...
Pros and Cons of the Planned Demo Route
On today's episode of Straight Talk, David Lewis of David Lewis and Associates discusses the pros and cons of a practice that started in the...
Are Trial Closes Right for You?
On this week's episode of Straight Talk, David Lewis explains how trial closes can affect the customer's decision and why you should reconsider using...
What Separates You from Other Salespeople?
Customers tend to have a similar idea of how car salespeople handle their business. What sets you apart? On this week's episode of Straight...
Addressing Customer Concerns Through the Appraisal Process
On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why...
Why You Need to Master the Phone-Up
On this week's episode of Straight Talk, David Lewis tells you the number one reason why a customer will call your dealership in search...
