Tag: Steve Stauning

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

Today on CBTNews.com - Wednesday, October 10th, 2018: Assumptive Selling: Treat Every Up as a Qualified Buyer - Steve Stauning Every dealer wants to see their...

Every dealer wants to see their sales improve without having to spend more money on generating new leads, and that means making the most...

When you think of businesses with outstanding customer service, it’s highly probable that Chick-fil-a comes to mind. The Food Chain has set themselves apart...

Today on CBTNews.com - Monday, July 16th, 2018: Your Customer Experience Will Determine Your Dealership's Success When you think of businesses with outstanding customer service, it’s...

  On today's CBT Newscast for Friday, March 2nd, 2018: Simple Changes That Increase Profits Steve Stauning, Founder of SteveStauning.com and regular contributor at CBT News, sat down...

  Steve Stauning, Founder of SteveStauning.com and regular contributor at CBT News, sat down with CBT's Joe Gumm to discuss some simple changes you can make...

  As a dealership, you have salespeople who know a lot about the customer's buying process and how to initiate it. Steve Stauning, author, contributor...

  On today's CBT Newscast for Wednesday, January 17th, 2018: Steve Stauning: How to avoid the steps to the sale that customers dislike As a dealership, you...

You spend a lot of money on advertising and marketing, but when it comes to driving potential car-buyers to your website, what's the ultimate...