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The Effect Stair Step Programs Have on Small Dealers

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A hotly contested practice in the retail automotive industry is stair step programs. Often called something more glamorous or cerebral such as Ford’s “Volume...
small dealers

Can Small Dealers Offer High-Quality Valet Service Too?

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Franchised or not, customer vehicle pick-up and delivery is a growing service. But can small dealers keep up with large dealer groups in convenience? The...
newscast

Where your fixed-ops focus should be right now | Subprime Blind!...

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On today's CBT Newscast for Tuesday, August 1st, 2017: Jeff Cowan: Where your fixed-ops focus should be right now No matter what technology your service drive...
small dealers

David vs Goliath: How Small Dealers Can Compete with Large Dealer...

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Acquisitions are announced on a frequent basis. In 2016 alone, Penske Automotive Group added 31 stores to their group. Herb Chambers Companies acquired 23...
newscast

How Small Dealers Can Compete with Large Dealer Groups | Three...

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On today's CBT Newscast for Friday, July 28th, 2017: What a mystery shopping study reveals about dealership processes Joe talks to Steve Finlay about a recent...