Tag: service

Commercial vehicle sales and service is big business. From local plumbers to large construction companies to government fleets, they all need vehicles and they...

The backbone of sales is prospecting, constantly looking for new sales opportunities. Let’s do some prospecting close to home, in the service department. If...

Every day vehicles leave your service department still needing repairs and maintenance. Many of the owners would have been happy to purchase the work...

On today's CBT Newscast for Tuesday, September 5th, 2017: Why signing bonuses are not enough for keeping service employees Sometimes dealers have pain points. Sometimes dealers...

In the car business, spiffs are a prominent part of the culture. Spiffs can be straight cash for certain actions and goals attained, or...

We often hear the phrase, "dealers need to prepare for the future." Obviously, we would receive a lot of different answers on what it...

On today's CBT Newscast for Wednesday, August 9th, 2017: How to solve the service tech shortage We often hear the phrase, "dealers need to prepare for...

Fixed and Variable operations are located under the same roof! Yet, they are often worlds apart. It is time to bridge those two worlds...

On today's CBT Newscast for Friday, August 4th, 2017: Study: car buyers want aftermarket products for longevity of vehicles It's no secret, people love to keep...

On today's CBT Newscast for Wednesday, July 12th, 2017: Several impactful ways to tap into the Hispanic market Hispanics account for more than 20% of the...