Tag: service
The Best Way to Pay Your Service Technicians
Employee wages are one of the biggest expense of any dealership. This is especially true in the service department. Attracting quality talent and paying...
Creating the Perfect Work Environment for Retaining Techs
Dealerships nationwide are in the throes of a technician shortage. It’s one that NADA says could turn into a severe shortage in eight to...
Higher Profits, Lower Resistance with Consultative Sales Method in F&I
Anyone who is tasked with selling any kind of product or service is always searching for one thing…the perfect sales strategy. How can I...
Grow Your Service Sales Business by Having a Strong Q1 and...
What can we do to finish out this quarter and the entire year off strong?
By this time in the year most dealer leaders, managers...
Effective Ways to Address Difficult Customers
If you have worked in the Service Drive for, let’s say, 15 minutes or longer you probably understand that there is a fair share...
Selling in the Service Drive
On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...
Follow-Up Calls
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
Stress Survival in Service
On this week's edition of the Weekly Tune-Up, Becky goes over ways to deal with stress in the service drive.
Express Service in Your Dealership
On this week's edition of the Weekly Tune-Up, Becky goes over some ways to help make sure that you're profitable in both your service...
Explaining Vehicle Maintenance to Females
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average...