Tag: service to sales

Do you keep track of your customer defection rates? It’s one of the more unpleasant numbers to monitor, but perhaps the most important statistic...

While your focus is on the sales floor, waiting for customers to walk in, customers are rolling in all day in service. According to...

On today's CBT Newscast for Friday, October 20th, 2017: Laura Madison: Are you taking advantage of service to sales opportunities? While your focus is on the...