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service

Where service sales should focus as winter digs in

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With winter bearing down on us, it’s time to consider how your service department can meet the needs of drivers in your area. Aside...
service

From a tech’s perspective: How to increase service sales

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While the technician at a dealership rarely gets to speak to the customers directly, there are still things that can be done to increase...
service

How to Improve Close Rates on Service Quotes

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Increasing revenue and improving profitability in your service drive does not necessarily mean more traffic. Efforts to drive more traffic into your drive can...
customer

The Most Profitable Business Strategy Is Your Current Customer Base!

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Almost Every Dealer, CEO, President VP of Sales and Manager that I speak to these days in the automotive dealership business constantly emphasizes building...
year end

A Great Beginning Can Influence A Great Year End!

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Grow Your Service Sales Business by having a Strong year end and getting off to a great start in the new year! What can we...
service sales

Overlooked Sales in the Service Department

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The backbone of sales is prospecting, constantly looking for new sales opportunities. Let’s do some prospecting close to home, in the service department. If...
gross profit

2 Ways to Increase Gross Profit Right Now

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  Industry renowned Automotive Trainer Alan Ram chats with Joe about the opportunity to increase gross profits in your dealership. Hitting volume records is huge right...
GM Business

Daily Newscast: A new wave of auto finance upstarts, Prioritized estimating...

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  In today’s CBT Newscast for Thursday March 23, 2017: Has Mary Barra changed the way GM does business under new administration? Mary Barra, the first female...