Tag: Weekly Tune-up

Since electric cars hit the road and have slowly become more mainstream, service departments have been wondering how to maintain the more profitable parts...

Leveraging backend marketing technology used in variable operations can have positive effects on the fixed operations side of the business as well. Joining us...

Your service department is a lot like a Doctor’s office. Most of the people that come in would rather be somewhere else. A customer...

You can make money with coupons with the right customer messaging and targeted marketing. It is easier to learn than it sounds. if you...

Sally Whitesell has spent over two decades providing service advisor training to service departments across the country. Her professional training products have been utilized...

On today's CBT Newscast for Wednesday, September 6th, 2017: Are good employees being trained properly on selling great products? Steve Richards, who is speaking at the...

Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their...

Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out...

On today's CBT Newscast for Monday, August 14th, 2017: Chuck Bonanno: “Digital presence the only way to attract customers to lots” Joe talks to Chuck Bonanno,...