Tag: Service director
Service Director Manny Escalon on Customer Retention During the Pandemic
Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We...
What a Diagnostic Fee Actually Costs You
On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department.
Whenever...