Tag: service department

The stark reality for dealerships remains that keeping customers loyal is difficult. After five years of ownership less than one in three-vehicle owners continues...

Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the...

CDK Global has recently released data that hones in on what car dealers can do to win back and keep their service customers. On...

By the end of July, sales of fleet units in the US have regained some modest ground. Cox Automotive reports that year-to-date fleet sales...

As you drive along the scenic NE 151st Street in Miami, a stunning seven-story building dominates the south side. It isn’t an apartment complex...

We all know that locating new customers is more expensive than keeping the ones you have. Studies say it can be five times more costly...

With less than 29% of consumers washing their vehicles at home, your dealership can gain a lot of profit by focusing on a car...

With the average car spending nearly 12 years on the road, your service department could be highly profitable if managed correctly. With service managers...

There is a lot of focus on new vehicle inventories and how they are being impacted by the continuing chip shortage. Although grosses have...

Is your dealership's digital storefront pulling in the number of customers to meet your quarterly plan? Or do you find one department doing all...