Tag: service department
3 C’s to effectively manage and motivate your auto technicians
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the...
5 ways to create a healthy work environment in fixed operations
Some people examine healthy work environments by physical conditions. This is an important consideration within fixed ops, especially when you notice that the Bureau of...
How to enhance service department efficiency and gain more market share...
On today's Power Lunch, we'll spend some time discussing efficiencies within the dealership service department. Joining us in the studio are Jade Terreberry, Senior Director...
The value fixed operations training can bring to your car dealership
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent...
Is your service department prepared for electric cars? – David Boyle...
Is your dealership equipped to handle the sale and service of electric cars? As consumers consider EVs more seriously, experts say now is the...
How to start preparing your service department for autonomous vehicles
In today’s age, automotive technology is constantly changing, making it difficult for service departments to keep up. Even the NHTSA says that “one day, automated...
Why pay plans for express auto technicians need to change –...
How are you compensating your express auto technicians? Today on Inside Automotive, we're pleased to welcome back Don Reed, CEO of DealerPRO Training, one...
Is it time for a fixed ops refresh? Here are 3...
We’ve heard from many car dealers around the country who continue to face challenges like managing inventory and retaining staff. Today on Inside Automotive,...
8 strategies for winning over out-of-warranty service customers
While the average passenger vehicle on the road in the U.S. today is increasing in age – hitting more than 12 years old in...
Elevating service department productivity and profitability with Xtime’s Skyler Chadwick
Did you know that $214 billion in revenue is available to capture by dealership service providers? Service departments that are looking to dial up more...