Dealers' #1 source for auto industry news, content, coaching & analysis
Home Tags Service department

Tag: service department

customer service

Service: The Powerful Marketing Tool!

1
As a dealership, you have a unique opportunity to market to your customers. And it’s sitting right there in your dealership. What could that...
newscast

How Dealers Can Combat the Expensive Auto Loan Fraud Trend |...

0
On today's CBT Newscast for Monday, September 25th, 2017: CBT Automotive Roundtable CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta...
service dept.

How to Increase Revenue and Simplify Your Process in the Service...

0
On this week's episode of the Weekly Tune-Up, Becky Nixon presents a few effective steps in your service department that will increase revenue and...
service

Pros and Cons of Keeping Your Service Department Open 7 Days...

0
Much of what we accomplish in life is determined by what we think is possible. If we think something is possible then we feel...
Takata bankruptcy

Why Takata’s bankruptcy benefits your service department

0
Takata, the Japanese company behind the faulty airbag inflators, filed for bankruptcy protection. Despite the spiraling debt the company has incurred (which is estimated...
service department

5 Things that Make a Service Department Successful

0
In this interview, CBT's Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be...
Don Reed

Daily Newscast: Are Service Advisors as important as top salespeople?

0
Are Service Advisors as important as top salespeople? Survey: Before purchase, shoppers are looking at 3 things Can a license plate impact your bottom line?

Daily Newscast: The impact of analytics

0
On today’s show, Ford CEO, Mark Fields, discusses the impact of analytics, what consumers want from your service department, and 2017 CBT Conference Keynote...

Taking your Service Department’s Health

0
Key measures to ensure Service Department Retail Health By: John Fairchild Owners and general managers need to feel the pulse of the Service Department constantly. Service...