Tag: service department

Rising inventory levels are fueling the industry as a several new, reasonably priced electric vehicle (EV) models hit the market. With excellent lease deals...

As electric vehicles (EVs) gain traction in the automotive market, dealerships are experiencing a notable impact on their fixed operations revenue. EV repairs are...

Is sealing the deal and making that sale the endgame? Think again. Today, the real battle for customer loyalty starts after the car leaves...

Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and...

In the dynamic world of automotive dealership fixed operations, the pursuit of excellence is paramount. Dealerships rely on a dedicated team of technicians, service...

Remember the days when the service department felt like an afterthought? In the early stages of your career, you noticed it tucked away, overshadowed...

Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet,...

In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments...

Of the KPIs your dealership must focus on, gross profit percentage should never be overlooked. To improve the gross profit percentage, your service department...

Being female-friendly is a necessity these days in all industries, including automotive, because the American woman is one of the most powerful economic forces...