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internet leads

Being Personable When Handling Internet Leads

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On this week's episode of On the Mark, Mark Tewart talks about how the use of certain templates and scripts when handling internet leads...
scripts

Four of Tom’s Favorite Scripts

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On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better...
follow-up

Follow-Up Calls

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On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
referrals

How to Handle Customers Who Are Reluctant to Give Referrals

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On this week's episode of the Tom Stuker Show, Tom shares four scripts to help with handling referral reluctance.

CBT News – November 17, 2015

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On today's show: Dan Mondello, Co-founder of DealerTeamwork, on why some dealerships continue to ignore digital marketing Are you still using hard-scripted word tracks...