Tag: satisfaction
Text Your Way to Higher Customer Satisfaction
This morning, I dropped off my 145-pound Newfoundland, Tess, to be groomed. I scheduled and paid over the phone, and then I received reminders...
The Benefits of Working in the Service Department
When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in...
Why this is the year of one particular vehicle | Find...
On today's CBT Newscast for Thursday, January 18th, 2018:
Why this is the year of one particular vehicle
"Help me, help you." A phrase someone uses...
What is a Pre-Delivery Inspection?
Pre-delivery inspections (PDI) are exactly as they sound, a full inspection of a vehicle to assess its readiness for the road. With new vehicles,...
