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sales, salespeople

3 biggest mistakes salespeople make when closing- Sean Gardner

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Sales teams are vital to every dealership, but with the market shifting, are they prepared for the market to return to normal? Sean Gardner,...
development

Why sales process training is more important than ever

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Dealership inventories are well below normal for both new and used vehicles and it’s likely to be another year before it has some semblance...

How auto dealers can maximize profits with fewer new car sales

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If you take a look at the number of vehicles on the road these days, you’ll notice that fewer and fewer of them are...
digital retailing

Digital retailing is STILL not plug-and-play

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The adoption of digital retailing tools by dealerships during the pandemic was something to see. We were forced to disrupt our normal business model,...
Gole

How to improve your car dealership’s online retailing strategy – Lissette...

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Despite the industry’s inventory and chip uncertainty, retail automotive has continued to shift and evolve online. Today’s successful dealerships are offering the entire vehicle...
crinite

Sales consultant Frank Crinite on how to sell beyond the market...

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Are you striving to hit the next level as a salesperson? Our next guest has made quite a name for himself as his sales...
sales service activity Xtime

Building a sales-minded parts team to grow your parts department

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If you want to create meaningful growth in your parts department, you need to maximize sales online and over the counter. The way to...
car buying experience

The 7 most effective words to use when closing a deal

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, talks about the seven most effective words, when closing...
service

David Lewis shares best practices to generate sales in the service...

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Service departments are proving to be a significant source of inventory for many of you across the nation. Group 1 Automotive’s President of U.S....
emotional

How the emotional state of consumers impacts their buying decisions

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Think about your last purchase...was it an emotional one? On today’s show, we’re pleased to welcome Jeff Shore, founder of Shore Consulting, trainer, and...