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talking

Talking Your Way Out of a Sale

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Some salespeople pride themselves on being great communicators, but this can sometimes lead to unfavorable results. On this week's Straight Talk, David talks about...
unique

Why is it important to be unique?

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https://www.cbtnews.com/why-is-it-important-to-be-unique/
salespeople

The One Question Most Salespeople Can’t Answer

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What is the one question that most salespeople can't answer? Before I get to this, let me tell you the one question every salesperson...
Darren Haygood

Cars.com’s Darren Haygood: How to make sure your top salespeople stand...

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  Imagine the amount of time the car buying process would be reduced to if potential car buyers could choose the best salespeople at your...
customer experience

Four Ways Dealers Can Give Consumers a VIP Experience

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Not every dealer is rolling in dough. For low to mid-priced brands, it can feel impossible to compete with luxury dealerships that can deliver...
customers

Alex Vetter: Tech that helps customers get to know salespeople

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Today, customers will research your dealership for hours and hours online, making sure they have the right dealership and vehicle they want. Those same...
newscast

On-Boarding New Technicians | How to Allow Sales People to Become...

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On today's CBT Newscast for Thursday, September 28th, 2017: On-Boarding New Technicians If you have made a new hire, then you are aware that it takes...
Newscast

Want to keep more female employees? Give them a work/life balance...

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On today's CBT Newscast for Tuesday, September 19th, 2017: Want to keep more female employees? Give them a work/life balance A work/life balance is something we...
salesman confidence

What Experienced Car Sales People Know About Confidence

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Experienced salesperson, this article is not for you. You don’t need it, because you’ve learned how to maintain your confidence level. You know a...
vacation

How to Take a Vacation and Still Hit your Monthly Sales...

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Salespeople are known to fear the loss of momentum that will come from taking a break. Frozen pipelines and missed sales targets are the...