Tag: sales
Automakers reporting historic sales for April 2021
After one of the strongest quarters in American auto retail history, several carmakers have already reported the best sales months for their brands ever...
Aspects of an excellent customer experience
One of a dealership’s biggest challenges is tailoring its operations to fit customer needs. In January, JD Power’s Executive Vice President of Strategic Development,...
Recall repairs stand out as an opportunity for auto dealers
According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53...
Tesla leads charge in 81% increase of electrified vehicle sales
Although it might not be popular opinion yet, the auto industry is certainly moving in the direction of electrified vehicle adoption. Cox Automotive and...
Record high wholesale prices reflect tight used inventory, strong sales
The cost per unit to purchase inventory for the used car lot continues to increase as the second quarter of 2021 kicks off. The...
Manage customers’ F&I time expectations with 3 simple strategies
One of the most delicate balancing acts in the sales process is dealing with the amount of time it takes to actually deliver the...
How to streamline the reconditioning process in a banner sales market
Vehicles that look better sell better. But, as in most things, you may find yourself facing decisions on whether to focus on time, quality,...
Are auto dealers and consumers ready for an EV future?
Last week, in the German newspaper Frankfurter Allgemeine Zeitung, Audi CEO Markus Duesmann said there are no new internal-combustion engines in development at Audi. With Audi...
Georgia dealers rally against EV direct-to-consumer sales
Auto dealers in Georgia are pushing back against a bill introduced to the General Assembly that would allow electric car manufacturers to sell their...
A guide to understanding the ROI of your phone calls
Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point...
