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Online Retailing

How Online Car Retailers are Changing the Sales Process

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They understand their customer, and it’s resonating. Some dealerships have acknowledged that growth comes through evolution, and embrace what the industry’s statistics are saying....
customers

How to Inspire Customers

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David discusses the importance of being unique as a salesperson and how to inspire your customers to buy from you.
sales

Jessica Caldwell: Why the last month of Summer could be big...

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Joe invites Jessica Caldwell, Senior Editor with Edmunds.com, to talk about last month's sales numbers, interest rates for new car loans, and why Labor...
engagement process

Reevaluating Your Engagement Strategy

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When was the last time you audited or assessed your engagement strategy? No matter how effective it is, Cory explains how reevaluating it on...
salesman confidence

What Experienced Car Sales People Know About Confidence

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Experienced salesperson, this article is not for you. You don’t need it, because you’ve learned how to maintain your confidence level. You know a...
Google Reviews

Google Reviews in Your Showroom

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Does your dealership take advantage of Google reviews?  Brian explains how everyone can now leave reviews, not just Google users.
social media

How to Sell Cars Using Social Media

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You’re on social media, but are you using social media to help impact your sales?  Grant has a few ideas on how to improve...
extra mile

Attracting the Sales Talent You Want at Your Dealership

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A sales position isn’t easy, so don’t settle for low-quality applicants In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is...
Meeting Goals

Define Your Sales Road Map to Exceed Your Goals

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Are you tracking when your sales team hit their goals? What did they do differently? Creating a road map of your sales team's successes...
David Kain

How Empathic Should You Be with Your Customers?

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Being replaced by a machine...Something no one likes to see happen, especially if the reason is because robots are performing more efficiently. That’s obviously...