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February

February Foretells Slower New Vehicle Sales in 2019

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Punxsutawney Phil predicted an early spring on February 2nd, but as we head nearer to the end of the month, it looks like the...
F&I

When Slow Times Can Actually Help F&I

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Downtime. No deals. Few ups and just not a lot of activity. Tumbleweeds blowing through the lot. This is every dealer’s nightmare scenario. It...
planning

Be More Productive By Planning Your Day

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On Today’s Tip of the Day, Mark explains that there are 2 types of people. Find out which you are and how you can...
planning

Be More Productive By Planning Your Day

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https://www.cbtnews.com/totd-mark-tewart-planning-your-day/

NADA 2019: Joe Verde Group, Sean Gardner

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While in San Francisco at the 2019 NADA Show we caught up with Sean Gardner, trainer, and instructor for the Joe Verde Group to find...
persuasion

7 Levels of Sales Persuasion

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On Today’s edition of On the Mark, your host Mark Tewart reviews his seven levels of persuasion and how they influence your customer. Mark explains...
black friday

What Buyers Are Looking for at Dealerships this Black Friday

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Black Friday is coming and with it the potential to make some massive sales. The only problem: Black Friday isn’t a dealership exclusive sales...
sales

The Principles of Success in Car Sales

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On this week's episode of Straight Talk, David gets back to the basics and tells us what has been his principle of success over his many...
Mike Maroone

Mike Maroone on Culture, Employee Retention, and Trends in Fixed-Ops (Part...

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We’re back with, Mike Maroone, for the second installment of his interview with CBT Automotive where we discuss a number of topics including employee...
sales

Overcoming Objections (Part 1)

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On this week's episode of Straight Talk, David talks about the four rules of sales, gaining your car buyer’s respect by asking the right questions...