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success customer experience

Why setting the bar too low leads to employees missing the...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, poses the question - why do business leaders set...
Roger Love

How one Texas car dealership took its closing rate from 5%...

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On the latest episode of Straight to the Point, automotive retail and marketing expert Frank J. Lopes is joined by Josh Mitchell, internet sales...
Roger Love

Automotive recruiting expert Joe Lockerd on how your car dealership can...

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On the latest episode of Straight to the Point, automotive retail and marketing expert Frank J. Lopes is joined by Joe Lockerd, operations director...
customer trade-in

Is your car dealership missing out on customer trade-in opportunities? –...

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Today on CBT News, host Jim Fitzpatrick is joined by Sean Gardner, Instructor and Sales Trainer with Joe Verde Group.  Gardner begins the conversation by...
Roger Love

Industry Expert Chip Perry on the evolution of the automotive sales...

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Chip Perry, CEO of A2Z Sync. Perry has...
success customer experience

What qualities should car dealers look for when hiring new staff...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson discusses problems associated with personnel development in the automotive industry. Dealers often...
Roger Love

The four buckets of responsibility placed on automotive retail managers

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Welcome to the latest episode of Straight to the Point with host, Frank J. Lopes. In this segment, Lopes continues his conversation with automotive...
Roger Love

3 steps to becoming a high-performing automotive salesperson

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by automotive sales training expert Damian Boudreaux. Boudreaux is...
David Lewis

Automotive expert David Lewis on how car dealers can avoid bad...

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Today on CBT News, we welcomed back David Lewis to the show. Lewis is the President and CEO of David Lewis and Associates and...
success customer experience

6 automotive customer types and the lifetime value they bring to...

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On the latest episode of Mind Your Own Business, host and automotive sales training expert and founder of Sellchology Jonathan Dawson discusses the real...