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tip of the day

Five “No’s” before they go

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When people buy products $10,000 and up, 80% of all transactions occur on the fifth request to buy. Paul explains why salespeople in auto...
sales process

5 Ways to Add a Personal Touch to Your Online Sales...

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Nothing connects humans on a broader scale than the internet. If something newsworthy happens, you are bound to see it in your social media...
virtual sales training

How to Make Dealers More Profitable in 2018 with Virtual Sales...

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  Joe Gumm speaks with Cory Mosley author, speaker, and expert in the auto retail space and the Host of Progressive Retail on CBT News...
process

CDK’s Ron Frey on developing the best in-store process

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Does every car shopper want to handle the buying process all online? It depends on who you ask. In an interview with CBT's Jim...
influence

3 Fundamental Sales Books Every Car Salesperson Should Read

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Selling cars is more than just exchanging money for metal. It is understanding people. It is also understanding your own psychology and that of...
selling cars

5 Strategies to Increase Sales

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It is a manager’s favorite line: “We need to just get back to basics.” While there is certainly something to be said about the...
rule

The Me + 3 Rule

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On today's episode of Progressive Retail, Cory explains a theory called the Me + 3 Rule. He explains that every action you take, you need...
connect with customers

Thinking Outside the Dealership: Unique Ways for Sales Professionals to Drum...

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It’s no secret that success in auto sales requires much more effort than simply taking ups on the sales floor. You cannot let your...
dealership service

Securing The Sale: Five Ways Dealers Can Keep Customers Coming Back

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Understanding Why We Buy Why do we buy the things we do? How do we decide to purchase items as small as a pen to...
language

Speak Your Customers’ Language

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Not long ago doctors typically talked to their patients in professional jargon, using terms that were hard for average people to understand. The hapless...