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young affable consultant talking about features of new car to customer. business man listen to him, choosing new auto in dealership

Why your ego is sabotaging your sales and how to stop...

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As a sales professional, your ego can be your greatest asset or your worst enemy. On one hand, it can give you the confidence...
Establishing or refreshing your dealership's unique selling proposition isn’t rocket science. Consider a three-step approach.

What’s your dealership’s unique selling proposition?

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Can you rattle off two or three reasons why customers should choose your store over the competition? If not, it’s time to roll up...
To build trust and uphold ethical standards, automotive sales professionals should focus on these three vital elements.

Accelerating trust: How ethics can drive success in auto sales

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The automotive industry has long suffered from a lack of trust due to perceptions of dishonesty and aggressive sales tactics. In order to foster...
There’s more to social media than Instagram, Twitter, and TikTok. Platforms like Facebook, Reddit, and Quora also have groups ideal for social selling.

4 worthwhile social selling methods for dealership sales staff

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While social media platforms are pervasive in today’s society, using them effectively for business is equal parts art and science. This is especially true...
Getting to the bottom of what the customer needs is a conversation. Here are a few tips for finding out what car buyers are looking for.

Selling is discovery: Determining what your customer needs [+5 questions to...

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Even all-star sales team members can experience hiccups when helping car buyers find the best vehicles for them. You may have a customer who...

Car sales tips: Converting aggressive prospects into paying customers

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As an automotive salesperson, you've probably had your fair share of interactions with aggressive prospects. These individuals often resort to bullying tactics to get...
Successful salespeople blend the right amount of prospecting and developing their skills on the phone, email, and in-person.

Best practices: Prospecting inbound and outbound sales leads

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Any veteran car salesperson will tell you that much has changed over the past couple of decade - and even more just in the...
Training for competition in car sales

Competition for sales is back — but is your sales staff...

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U.S. new-vehicle inventory levels rose sharply in December and crested to 1.8 million for the first time since May 2021.¹ That bit of good...
automotive sales pipeline

How to keep your sales pipeline flowing strong all year long

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As the automotive industry continues to transform, with the advent of electric vehicles, autonomous driving technology, and subscription-based services, it looks like a bright...
Gardner negotiations

2 full-proof ways to successfully negotiate price — Sean Gardner |...

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As customers adjust to a different automotive retailing landscape, it’s more important than ever for sales professionals and managers to continue honing and developing...