Tag: sales staff
Changing Course: Are Traditional Weekday Hours Still Right for Sales Staff?
Dealership sales staff are known for pulling long hours. From working during the weekdays, to pulling early evening and weekend shifts, sales staff are...
5 Ways Dealers Can Help Sales Staff Avoid Burnout
Selling cars has got to be one of the most rewarding jobs on the planet. There’s nothing like the smile on a customer’s face...
Perks and Policies that Drive Retention
Cox Automotive’s Dealership Staffing study pointed out some worrying hiring trends in the auto industry. It found a 40% overall dealership staff turnover rate,...
Addressing the Divas at Your Dealership
Are there two kings in your castle? If so, you may have a diva on your hands. A diva is a salesperson in it...
How Your Dealership Staff Can Improve Their Communication with Customers
Successful customer interactions are just as important today as they were when the first cars left factories at the turn of the century. That...
I Wish They Could Stay Green Peas Forever!
Salespeople… ahh, they grow up so fast, don’t they?
One day they’re young, wide-eyed Green Peas treating every Up like a qualified buyer, selling sixteen...
How to Avoid 5 Common Customer Complaints
No one’s perfect. No matter how well you run your dealership, there likely will be some customer complaints. That said, just because you’re bound...
5 Ways to Motivate Your Sales Staff
If there’s one thing we expect from your sales staff, it’s that they make sales. Being able to motivate your salespeople on an ongoing...
It’s Not About Volume: Make it happen with what you’ve got!
John, a seasoned F&I manager, asked the question: “When business slows down, how do I get through the lean periods?” The answer to that...
5 (Quick & Easy) Marketing Tactics to Implement at your Dealership
Sometimes you just want some simple ideas to help drum up sales, not an academic thesis on marketing or a lecture on advertising. Here...
