Tag: sales process
What’s Bogging Down Your Sales Process?
Most customers probably aren't ready to complete their car buying journey online, but they are trying to save time. On today's Tip of the...
The 7 Most Effective Words for Closing a Deal
If you have been in the car business for any length of time, you have most likely heard of a concept taught by some...
Are Trial Closes Right for You?
On this week's episode of Straight Talk, David Lewis explains how trial closes can affect the customer's decision and why you should reconsider using...
Addressing Customer Concerns Through the Appraisal Process
On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why...
Modernizing Your Sales Process
On this week's episode of On the Mark, Mark Tewart talks about why you should make your sales process more modern and customer-centric.
Getting More Information with the Live Call Handoff
On this week's episode of Kain & Co., David Kain talks about how to incorporate the live call handoff in your process in order...
Does Your Team Sabotage Themselves? Two Behaviors to Avoid
Self-sabotage doesn’t get talked about nearly enough in our business. In past interviews and posts, I have shared many of the “7 Self Sabotaging...
Never Leave the Customer Alone at Your Desk
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during...
The 3 Things Technology Should Do for You
Technology is supposed to make things simple. That’s about as clear and concise as it gets when the debate turns to the application of technology...
How Transaction Time Can Help Make or Break A Purchase –...
What is the perfect amount of time to spend on the entire in-store car shopping process? Is there even such a universal number to...