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Chris Schaubert Work flow

Improving work flow in the fixed operations department — Chris Schaubert

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Every auto technician knows that fixed operations departments must maintain a balanced work flow to keep customers happy and profits high. However, many managers,...
Vaughn perspectives

Facing diversity, sales and electrification challenges in the dealership — Lawrence...

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Dealers are anxious to know what challenges await the automotive industry in 2023, which is why they are paying close attention to experienced perspectives....

3 phrases that earn customer trust and close more deals —...

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As customers do increasingly more research on the vehicles they wish to purchase, sales professionals must learn new phrases to keep control of the...
hibernating hibernation, phrases

How to bring your team out of sales hibernation

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The automotive industry is no stranger to the concept of sales hibernation. As a result, it is common for dealerships to experience a dip...
forgotten skills

The forgotten skills your sales team needs to relearn in 2023...

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As dealers prepare for the automotive industry's revival, they often find that their sales departments have forgotten skills which were once foundational to their...
Sean Gardner

Why sales skills are more important than technology and automation —...

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Dealers are starting to understand that a market recovery does not guarantee business will return to normal, especially when their teams have grown accustomed...
sales team

Has your sales team fallen out of practice? Bring them up...

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As supply chains and vehicle production slowly recuperate from the last three years of economic headwinds, dealers grow increasingly worried that their sales team...

Digital retailing inspired by the next generation

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Allow me to break down digital retailing in its most simple form. It’s the utilization of a website to allow consumers to purchase products...
lisa copeland

CBT Automotive Newscast for March 19, 2020

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Today on CBTNews.com - Thursday, March 19th, 2020: Cars Her Way CEO Lisa Copeland Weighs In on Pressing Coronavirus Concerns By now, we are all aware...
product sales

Increasing Product Sales By Training Your Sales Department

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 On today's Tip of the Day, Becky Chernek talks about how educating your entire dealership on the products you have for sale can increase...