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delivery

Home delivery, reconditioning bookend digital retailing

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According to Cars.com, 61% of car buyers want their newly purchased vehicle home-delivered. 75% of dealers are now providing some form of home delivery option. Thank the...
customers

How dealers can sell more cars this month

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Trying hard helps. Still, most people in sales do everything but what they really need to do to sell more cars. They’re happy, they love...
rubber

Shortage of natural rubber compounds vehicle production concerns

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Dealers could once again be facing inventory shortages in both the sales and parts departments as the supply of natural rubber is stretched thin....
F&I

Making customer-pleasing changes to the F&I process

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After spending an average of more than 14 hours researching vehicles online, the 2020 Cox Automotive Car Buyer Journey reveals that less than half...
tire

Three strategies to maximize tire sales in 2021

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After a difficult year for the auto industry, 2021 has brought renewed prospects of real recovery.  Americans’ driving habits are beginning to return to...
sales

Best practices for engaging today’s car shopper: In-person sales (Part 4)

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When circumstances have forced society to limit personal interaction, small yet personal touches can make a huge difference in closing a sale. These interactions...
digital retailing

How dealerships and OEMs reimagine the sales process with digital retailing

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The traditional dealership sales model has endured for decades, but the past year has forced the auto retail industry to adapt. While digital retailing...
dealer

Most are ready to buy within three weeks of first dealer...

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A study released Thursday shows that the majority of car shoppers are deeper into the sales funnel than dealers often think. The Automotive Buyer Study 2021 by Marchex titled “Trust,...
salesperson

With remote sales here to stay, salespeople need to be strong...

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According to V12’s compiled data, four in five car buyers want to configure a payment online to begin their journey toward purchasing a vehicle. Research...
sales

Sales advice to end 2020 on a high note

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The year 2020 has undoubtedly been a volatile, erratic one for sales across most industries, including the auto world. The COVID-19 pandemic saw shutdowns...