Tag: Rules
Dealership sues Volkswagen for adding new location just 15 miles away
An Arkansas Volkswagen dealership has sued the automaker's American branch for adding a new location only 15 miles away.
The Fayetteville dealership, named Crain Volkswagen,...
NHTSA reveals new Hertz investigation, worried it is ignoring recalls
The National Highway Traffic Safety Administration has announced a Hertz investigation over allegations the company is violating recall laws.
According to a Tuesday announcement, the...
Breaking the F&I Stereotype – Simple Steps, Powerful Results
For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than...
7 Mistakes Managers Make That Demotivate Their Employees
According to research done at the University of California, motivated employees are about 30% more productive than other employees. They are also about 90%...
Following the Rules of Your Trade
On this week's episode of Straight Talk, David Lewis talks about following the rules of your trade in order to rise to the top...
Overcoming Objections (Part 1)
On this week's episode of Straight Talk, David talks about the four rules of sales, gaining your car buyer’s respect by asking the right questions...
20 Rules of Coaching (Part 2)
On this week's episode of On the Mark, Mark continues with his Rules of Coaching series with Part 2 of the series.
20 Rules of Coaching (Part 1)
On this week's episode of On the Mark, Mark goes over the first 5 rules of his 20 rules of coaching.
Two big mistakes you might be making when it comes to...
A New York dealership was fined almost $300,000 for various deceptive tactics against customers. One may think that this would scare most dealers into...
